The ClubSport Commitment

Our commitment to cleanliness has always been a top priority and we have worked diligently to implement new procedures to protect our members, guests, and associates. We are currently conducting fitness operations both indoors and outdoors, with 6 feet of physical distance between all exercise equipment. With the re-opening of California on June 15, masks are now optional for fully vaccinated individuals both indoors and outdoors. Thank you for your loyalty and support of this amazing ClubSport community. 

Cleaning & Disinfecting

Daily Cleaning Protocols
  • • A deep clean throughout the facility using a professional BioSafe Biological Cold Fogging system has been completed prior to re-opening. BioSafe Fogging is a unique disinfectant process that is EPA certified, non-toxic, non-corrosive, 100% biodegradable, and is environmentally safe. We’ve also purchased a BioSafe Fogging system to have on the property for ongoing deep disinfectant treatments. 
  • • A deep clean throughout the facility using a professional BioSafe Biological Cold Fogging system will be completed weekly for additional reassurance. 
  • • Dedicated Clean Team members will be located throughout the club to ensure the highest level of ongoing cleaning practices.
  • • Cleaning of high touch areas, fitness equipment, and locker rooms will be scheduled during all hours of operation.
  • • Use of EPA-registered and virus killing disinfectants.
  • • High touch surfaces will be cleaned often throughout all operating hours, including but not limited to:
    • • Door handles
    • • Stair railing
    • • Faucets
    • • Restroom partition hardware
    • • Garbage receptacles
    • • Locker doors
    • • Counters
  • • Disinfectant wipe stations and hand sanitizer stations are located throughout the facility for easy access.
  • • Signage has been placed throughout the facility reminding exercisers to clean the equipment before and after each use.
  • • In addition to rigorous ongoing daily cleaning, we employ a professional cleaning company to conduct deep cleaning and disinfecting of the facility each night.
  • • Club hours have been adjusted to allow for ample cleaning overnight.
Cleaning Products
  • • Our cleaning products are included on the EPA certified “N” list. 
     
  • • Hand Sanitizer
    • · Hand sanitizer foam is a luxurious foam hand sanitizer that contains moisturizers to leave hands soft and refreshed, and kills more than 99.9% of most common germs. Contains 70% alcohol.
  • • Disinfectant Wipes
    • · Located in 50 locations throughout the facility.
    • · EPA approved for use against COVID-19.
    • · Hospital grade formula.
    • · Disinfects in just 4 minutes.
    • · Kills 99.9% of bacteria in just 15 seconds.
    • · Powerful formula is phenol-free, alcohol-free, bleach-free, and non-staining 
    • · Cleans and deodorizes.
       
  • • Antibacterial All-Purpose Cleaner & Disinfectant
    • · EPA approved for use against COVID-19 and included on the CDC COVID-19 product list.
    • · To be used throughout the property for continuous disinfecting.
       
  • • BioSafe Engineered Water
    • · BioSafe Solution converts municipal water into a powerful contaminant-removing, bacteria-killing agent that cleans and sanitizes without the use of chemicals.
    • · Destroys all microorganisms and is a powerful biofilm, fiber, and surface control agent used to disinfect and clean virtually any environment.
    • · Biologically safe product.
    • · Used for cleaning and disinfecting surfaces throughout the club.
       
  • • BioSafe ULV Cold Fogging
    • · EPA approved for use against COVID-19.
    • · Eliminates 99.99% of the most common potentially harmful microorganisms.
    • · Non-toxic, leaves no chemical residue, is non-corrosive, is 100% biodegradable, is user friendly, and is environmentally safe.
       
  • • Protexus Electrostatic Cleaning
    • · An electrostatic spray disinfectant with a positive charge to attach to all types of surfaces for a more complete clean.
    • · Positive particles from the disinfectant will wrap around 360 degrees and cling to any surface to maximize sanitization. 
Air Quality

We are exceeding the highest level of guidelines for bringing outside air into the building, the frequency of air exchange, and we are taking additional precautions with additional air filtration with the use of air purifiers throughout the building. These air purifiers use pre-filtration, carbon filters, HEPA filters, and air ionizers for the highest level of air filtration. Combined with our extensive cleaning protocols, this provides an additional level of assurance for our members as they return to indoor fitness to provide the variety they need to support their physical and mental well-being.

Health & Hygiene

Health & Hygiene Guidelines
  • • All associates have been trained on specific COVID-19 protocols, social distancing, cleaning, and specific department procedures before reopening.
  • • Daily screening and temperature checks for all associates each day before entering the building for their scheduled shift.
  • • Associates experiencing any symptoms or elevated temperature will be sent home in accordance with the CDC guidelines.
  • • All associates are required to wear face masks and gloves when appropriate.
  • • Associates and members must wash or sanitize their hands upon entry to the facility.
  • • Associates are asked to wash and sanitize hands frequently.
  • • Associates will wear protective face masks while on duty with the exception of duties that require intense exertion.
  • • Associates will wear gloves as needed in the course of their duties and in accordance with state and local guidelines.
  • • Towel service will be offered through the club desk, however, state guidelines highly recommend members to bring their own towels.

Club Spaces

Arrival Experience
  • • To support touchless check-in and expedite club access we ask that all members present their membership card via the ClubSport App. Click here for instructions on how to get set up
  • • Private access available only through a ClubSport membership, corporate partnership, hotel reservation, or membership appointment. No guest visits will be allowed at this time.
  • • Associates are required to wear face masks to follow state and local guidelines and plexiglass partitions will be used in high contact areas.
  • • Towels are located at the front desk only.
Fitness
  • • A dedicated Clean Team will be monitoring all areas for ongoing rigorous cleaning, including cardio equipment, free weights, machines, and all high touch surfaces and areas.
  • • Sanitation and disinfecting stations are conveniently located throughout the facility for easy access.
  • • In addition to the Clean Team’s ongoing efforts throughout operational hours, each member is asked to clean the equipment they use before and after use.
Group Fitness Classes
  • • Group fitness class registration is required via your ClubSport Member Account.
  • • Please reference the cancellation policies in your ClubSport Member Account when reserving class.
  • • We ask that you bring your own yoga mat.
  • • Live and on-demand classes will continue after opening to help members stay engaged when they are unable to come to the club. Click here for information on how to find our live and on-demand classes. 
Kids World
  • • Kids World services are available both indoors and outdoors.
  • • Registration for Kids World is required via your ClubSport Member Account.
  • • Time allocations and cancellation policies will be included in your ClubSport Member Account.
  • • Sanitation and hand washing stations are available throughout all designated Kids World spaces.
  • • Children and staff are asked to sanitize hands before entering and upon exiting the spaces.
  • • Thorough cleaning and disinfecting of all areas, touchpoints, and equipment throughout the entire facility. 
  • • Ongoing rigorous cleaning protocols followed throughout the spaces during all operational hours.
  • • In addition to rigorous ongoing daily cleaning, we will conduct a deep cleaning of the facility each night.
  • • See our Cleaning & Disinfecting section for additional cleaning protocols utilized throughout the facility, including Kids World.
R Spa & Retail
  • • R Spa boutique is open and spa services are available. 
  • • Hand sanitizer is available and encouraged upon entry.
Aquatics
  • • Lap swim is open. Reservations are 45-minutes each and required via your ClubSport Member Account.
  • • Time allocations and cancellation policies will be included in your ClubSport Member Account.
  • • Pool chairs should be wiped down before and after use. 
  • • Recreational and family swim including the exercise pool, kids wading pool, and pool deck with lounge chairs is open. Reservations are not required.
  • • Disinfectant wipes have been placed on the pool deck.
  • • Frequent disinfecting of high-touch areas including chairs, handrails, and kickboards. 
  • • See our Cleaning & Disinfecting section for additional cleaning protocols.
Court Sports
  • • Frequent disinfecting of high-touch areas.
  • • See our Cleaning & Disinfecting section for additional cleaning protocols.
Locker Rooms
  • • Dedicated Clean Team members will be placed in each locker room to sanitize and disinfect spaces as soon as they have been used.
  • • Amenities will continue to be provided within the shower space, including body wash, shampoo, and conditioner.
  • • Additional amenities may vary according to CDC guidelines, including lotion, deodorant, Q-Tips, cotton balls, combs, razors, and hair dryers.
     
Active Lobby & Restaurant
  • • Membership card is required for house charging access. We recommend you load your membership barcode onto the ClubSport App. Click here for instructions on how to get set up